Most of our days are split between the wheel, the dye pots and the lathe, so we answer messages in batches rather than on the spot. If you are writing about a commission, a shop order or a glaze sample, tell us the piece you have in mind and roughly how many units you need. That first note saves a round of back and forth.
Kiln days fall on Tuesdays and Fridays, so the studio floor is busy and noisy then. If you want to see the throwing and glazing in progress, aim for a Monday or Wednesday visit.
We usually reply within two working days. Custom glaze tests and reclaimed timber pieces take longer to quote, since both depend on what is drying in the racks that week.
Whether it is a run of twelve cups for a café counter or a single brass pendant for a gallery window, a short brief helps us quote accurately. Mention the piece, the quantity, and any finish or glaze you have in mind.
We read briefs on weekday mornings and usually reply within two working days. Glaze samples and material swatches can be posted before a commission is confirmed.
Visits are by appointment only, since the floor is usually covered in clay dust, drying racks and half-glazed test tiles. If you are coming to discuss a commission, ask for samples or pick up a finished order, send a note a day ahead so we can clear a table and have your reference pieces ready.
The studio sits a short walk from the Woodstock exchange, behind a roller door with no street signage. Look for the olive-green gate next to the timber yard. Parking on the side street fills up after 9am, so arriving earlier makes the drop-off easier.
Getting here by train: Woodstock station is a twelve-minute walk. By bus, take any line along Victoria Road and step off at the timber yard stop. For larger pickups, arrange a time so we can open the loading bay.