Who we work with, and what they check before ordering

Most of our commissions come from people who already handle handmade work: they ask about wall thickness, glaze behavior, and how a batch holds up after a year of daily use. These are the shops, kitchens, and galleries that have ordered from the Woodstock workshop and come back for repeat runs.

What clients say after the kiln cools

Feedback from cafés, design shops and galleries we have worked with. We keep the notes short and the details specific, because a glaze that chips after six months is worth knowing about.

We ordered 24 pieces of the Woodstock series for our counter. Two years of daily washing and the rims still hold. The wall thickness matters more than we expected.
Nadia Fourie, café owner, Observatory
The brushed brass pendants arrived with millimetre drawings and a note on how the finish ages. That level of documentation is rare from a small studio.
Pieter van Wyk, retail buyer, Woodstock
We hang the naturally dyed blankets in the gallery. Colour shifts between batches are recorded, so we can reorder a tone that matches an earlier show.
Lerato Mokoena, gallery curator, Cape Town

1240 °C

Firing temperature used across the stoneware range, logged per batch.

6 to 8 mm

Wall thickness on tableware, weighed against durability and daily handling.

E27

Standard fitting on all brass pendants, listed on every technical sheet.

Observatory Coffee Woodstock Design Co. Salt River Gallery Kalk Bay Interiors

What buyers ask before placing an order

Most of these come up during studio visits in Woodstock or in the first email exchange. If your question isn't here, the workshop answers directly.

How do you document measurements and materials for each piece?
Every item ships with a spec sheet listing real dimensions in millimetres, wall thickness where it matters, glaze or finish name, and the firing curve for ceramics. Process photos from the wheel, the drying shelf and the kiln are kept alongside the sheet, so you can trace how a piece was made before it reaches your shelf.
Can I request glaze or dye samples before committing to a run?
Yes. For ceramics we send small glaze tiles fired on the same clay body you'd receive. For textiles we send swatch cards from the current dye bath, since natural pigments shift slightly between batches. Samples take a bit longer than a standard reply because they come out of the kiln or the dye pot, not off a shelf.
What order sizes does the studio actually take on?
We work in limited runs. A café tableware set is usually 20 to 40 pieces, a lamp family runs three to eight units per model, and textile orders depend on how much yardage a dye batch yields. Larger requests get split into stages so quality stays consistent instead of stretching the workshop thin.
How do you handle variation between handmade pieces?
Thrown ceramics, brushed brass and naturally dyed cloth never repeat exactly. We treat that as part of the work, but we also set tolerances: diameter within a few millimetres, glaze tone within a documented range, dye shade matched to a reference card. If a piece falls outside those limits, it doesn't leave the studio.
Can I visit the workshop or arrange a trade order?
Visits are by appointment at the Woodstock workshop, where you can see work in progress and handle samples. Trade orders for design shops, cafés and galleries start with a short brief, then a sample stage, then a confirmed production slot. Reach out through the contact page to set a time, or read the full list of common questions if you'd rather check details first.
Cookie settings Settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.